Closing your GiveCash account

Open Settings in the GiveCash app and tap Close Account. If you no longer have the app, please send a request on the account closure page.

Our support team reviews each request within 5 business days, and we email you once your account is closed.

Yes. Please reply to the confirmation email while we review your request, and your account will stay open. Once it is closed, you can restore it by signing in to the GiveCash app with the same email.

Please reply to the confirmation email or contact support, and your account will stay open.

Please contact support, and our team will help you confirm that the account is yours.

Please move any balance to your bank account in the GiveCash app before you send your request. If a balance remains, our support team will contact you before closing your account.

Your tickets stay valid, and you can still use them for upcoming events.

They end when your account is closed, and you will not be charged again.

Please transfer its ownership to another member in the GivePayments web platform, or close the business first. Our support team will explain the next steps in their reply.

Your profile photo, your posts and the organizers you follow are deleted, together with the list of devices you signed in on.

We keep records of your payments and identity checks only as long as the law requires, then delete them. Each period is in our Privacy Policy.